FAQ

Book
Book

House & Services

Where is the hotel located exactly?

The Lou Pinet hotel is located in Saint-Tropez, just a few minutes from the city center and the famous beaches of the area.

Address: 70 Chemin du Pinet, 83990 Saint-Tropez

Is the hotel open all year round?

No, the hotel is a seasonal hotel. The opening and closing dates vary each year. We recommend checking our website directly or contacting the hotel for the specific dates of each season.

Is the hotel accessible to people with disabilities?

Yes, some rooms are adapted for people with reduced mobility. Please contact us for more information regarding your specific needs.

Do you accept pets?

Yes, pets are welcome at the hotel for an additional fee. Please inform us in advance of your presence.

Do you offer a concierge service?

Yes, our concierge team is at your disposal to organize your transfers, book activities, restaurants, or provide you with personalized recommendations.

Do you offer customized experiences?

Yes, we offer tailor-made experiences tailored to your desires, whether for a private dinner, a boat outing, or exclusive activities in the Saint-Tropez region.

Do you have a private beach ?

We do not have a private beach, but we arrange your access to the best beaches in Saint-Tropez through our concierge service.

What is the atmosphere of the hotel ?

Lou Pinet is a confidential haven of peace with a bohemian chic style, offering a relaxed and intimate atmosphere, ideal for recharging away from the hustle and bustle of Saint-Tropez.

Can you keep my luggage and my belongings?

Yes, we have a secure luggage service to keep your belongings before your arrival or after your departure.

Can I have a package delivered to the hotel?

Yes, it is possible to have a package delivered to the hotel. We recommend that you inform us in advance of your shipment so that our team can receive it and keep it safe until your arrival. Please note that we cannot be held responsible for lost or damaged packages.

What are the arrival and departure times?

Check-in is from 3 PM and departure is possible until 12 PM. A late departure can be arranged upon request and subject to availability.

Is breakfast included?

It depends on your type of booking. Breakfast may be included in some offers or reserved for an additional charge.

Does the hotel have a spa?

Yes, the hotel has a wellness area with a spa, treatments, and hammam, in partnership with prestigious brands.

Restoration & Bar

Does the hotel have a restaurant and a bar?

Yes, Lou Pinet has two restaurants, La Terrasse and Beefbar, as well as a bar.

Are your restaurants open to outside customers?

Yes, our restaurants welcome both hotel guests and outside visitors. We recommend that you book in advance to guarantee your table, especially during high season.

How can I book a table at restaurants?

You can book a table in our restaurants directly on the website, by phone or by email.

Do you offer vegetarian and vegan options?

Yes, we offer vegetarian and vegan options on our menus, prepared with fresh ingredients. Please feel free to inform us of your preferences when making your reservation so that we can provide you with a tailored dining experience.

Can I have breakfast in my room?

Yes, a room service breakfast is available. You can choose from a selection of dishes and drinks to enjoy in the privacy of your room. Contact room service to place an order and find out the breakfast service hours.

Is there room service available?

Yes, we offer room service to allow you to enjoy our cuisine directly in your room. You can consult the menu available in your room and order directly from room service.

Do I need to make a reservation to come have a drink at the hotel bar?

No, it is not necessary to book to come have a drink at the hotel bar, but we recommend checking the opening hours during the high season.

Reservation

How can I book a room ?

You can book a room directly on the website in just a few clicks. All you need to do is select your stay dates and your room type. You can also make a reservation by phone or email.

Can I cancel my reservation?

The cancellation conditions vary depending on the rate booked. We recommend that you check the specific conditions when making your reservation.

Can I book multiple rooms at once?

Yes, it is entirely possible to book multiple rooms in a single reservation, subject to availability.

What are the accepted payment methods?

We accept major credit cards (Visa, Mastercard, American Express). For any other payment method, we invite you to contact our booking service.

Access & Transport

Do you offer a transfer service from the airport or the train station?

Yes, we offer a private transfer service from the airport or train station to make your arrival in Saint-Tropez as pleasant as possible.

Is there parking on site?

Yes, we have a private parking for our clients, as well as a valet service for more comfort.

Events & Privatizations

Can I organize an event or a privatization?

Yes, Lou Pinet is ideal for private events, weddings, seminars, or retreats. We offer tailored support.

Do you offer complete privatization packages?

Yes, we offer complete hotel privatization packages for an exclusive stay or event. This option allows you to enjoy the venue in complete privacy, with a fully dedicated service.

Do you have meeting rooms available?

The Lou Pinet hotel does not have meeting rooms.

How can I get a quote for an event or a privatization?

For any request for a quote, we invite you to contact us via our website, by phone or by mail. Our dedicated team will assist you in organizing your event and will offer you a proposal tailored to your needs and desires.

Recruitment

How can I apply for a job at the Lou Pinet hotel?

We are always looking for passionate talents to join our teams. You can check our current job offers on our website or send us an unsolicited application by email at recrutement@maisonpariente.com. We will be delighted to meet you.

What types of positions are available at the Lou Pinet hotel?

We offer a  wide range of positions in various fields, including reception, catering, concierge services, maintenance, and event management. We regularly seek talent to strengthen our teams in these areas.

Press & Influence

How can I contact the hotel for press inquiries?

For any press inquiries, please contact us by phone or email. Our dedicated team will be happy to respond to you.

How can I contact the hotel for inquiries regarding influence?

For any inquiries regarding influence, please contact us by phone or email. Our dedicated team will be happy to respond to you.